Found Description
Elevate IT service delivery as an IT Support Analyst with Lawson Lundell LLP in Vancouver. Join an engaging team focused on technology and providing exceptional support.
This onsite role involves delivering Tier 1 IT support, troubleshooting requests via calls and emails. You will assist with the setup of A/V technology, resolving end-user issues, and maintaining IT equipment. The position also includes after-hours on-call support as part of a rotating schedule.
Key Responsibilities:
• Troubleshoot IT requests from end-users via email and phone
• Provide after-hours support in a rotating schedule
• Setup and support audio/video conferencing technology
• Investigate and resolve hardware and software issues
• Maintains security and functionality of IT environment
Requirements:
• Certificate or diploma in information technology
• 2+ years of end-user technology support experience
• Proficient in Microsoft Windows 11 and 365
• Strong technical, analytica...
This onsite role involves delivering Tier 1 IT support, troubleshooting requests via calls and emails. You will assist with the setup of A/V technology, resolving end-user issues, and maintaining IT equipment. The position also includes after-hours on-call support as part of a rotating schedule.
Key Responsibilities:
• Troubleshoot IT requests from end-users via email and phone
• Provide after-hours support in a rotating schedule
• Setup and support audio/video conferencing technology
• Investigate and resolve hardware and software issues
• Maintains security and functionality of IT environment
Requirements:
• Certificate or diploma in information technology
• 2+ years of end-user technology support experience
• Proficient in Microsoft Windows 11 and 365
• Strong technical, analytica...
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