IT Student Worker (Monterrey)

If you are looking to get a great internship experience, this is the opportunity to join the IT department at The LEGO Group and play a part in our team success.

• ServiceNow: Working proactively with tickets (Incidents & Service-Requests) in our ITSM tool (ServiceNow), handling the preparation of equipment such as laptops or mobile devices.
• On-Site support: Providing onsite support with computer hardware and meeting rooms technology and handling mobile phone devices.
• Incidents solving: Diagnosing software and hardware issues when appropriate and fixing them as quickly as possible.
• Infrastructure support: Supporting coordination and/or execution of Infrastructure project-related tasks.

• Student of a degree, or a related field starting from the 6th semester onward.
• Proactive, team player, responsible, and self-driven.
• Knowledge of Microsoft 365, and a plus if an...