Found Description
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Job Req Number: *****
Time Type: Full Time
**Summary**
As an IT Specialist - TruckMate at DSV, you will play a critical role in maintaining, supporting, and enhancing TruckMate across our organization.
This role acts as a key liaison between business stakeholders, Global IT, and external vendors to ensure optimal system performance, seamless integrations, and successful implementations of customer-specific requirements.
**Duties and Responsibilities**
**Application Support & Maintenance**
- Provide Tier 2 and Tier 3 support for TruckMate-related incidents and service requests.
- Proactively monitor system performance and health to ensure stability and minimize business disruption.
- Perform root cause analysis for recurring system issues; recommend and implemen...