Found Description
About Us
Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.
Our Philippines Team is growing and we're looking for experienced Health IT Specialists to join our Helpware team.
Position Overview:
The Health IT Specialist I serves as the frontline technical expert for healthcare technology solutions, providing exceptional support to customers through phone, email, chat, and remote assistance. This role troubleshoots software, hardware, network, and EMR integration issues, ensuring timely resolutions while delivering a seamless customer experience. Working closely with cross-functional teams, the specialist...