Found Description
ABOUT THE ROLE
Lumilens Inc. is seeking an experienced IT Specialist for our Singapore office to deliver high-quality end-user support for Windows and macOS environments, while also contributing to basic network operations and Microsoft Azure / M365 administration. The ideal candidate balances strong hands-on desktop support skills with foundational cloud and network competencies and communicates effectively with both technical and non-technical stakeholders.
KEY RESPONSIBILITIES
End-User Support
• Provide L1/L2 desktop support for Windows 10/11 and macOS across Singapore office
• Laptop provisioning, imaging, configuration & lifecycle management (Windows & Mac)
• Troubleshoot hardware, software, peripherals, printers & AV equipment
• Manage software installations, patch management & OS updates
• Support onboarding & offboarding — device setup, account creation & asset handover
• Maintain IT ...