Found Description
Job Descriptions
- Monitor system vulnerabilities; perform patch deployment, repair, and updates.
- Respond to incidents; restore services promptly; provide remote and on-site support; manage IT ticket creation and closure.
- Proactively resolve issues before impacting end users.
- Support on-site customers and external audits.
- Assist with network installation and troubleshooting.
- Maintain software systems: user account creation, modification and deprovisioning, system training, issue tracking, bug repair.
- Communicate with China regional Level 2 IT technicians; elevate unresolved issues.
- Uphold SHEQ First; comply with SHEQ requirements; conduct safety self‑inspections.
- Protect business confidentiality.
Job Requirements
- Proficient in troubleshooting computers and peripherals across all Microsoft Windows operating systems.
- Able to unlock, reset, and conf...