IT Solutions Architect
Full Location: Pasig - PH
Our IT Solutions Architect is responsible for supporting the organizations computer systems by troubleshooting and resolving errors. When not resolving issues the IT Solutions Architect will assist the IT team by contributing to product development and improving process.
We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!
In this role you will:
Provide production support with initial troubleshooting and issue resolution and escalating when requiredTest transcript creation and executionDefect management, tracking, and reportingGather and document technical requirementsPerform database and metrics collection via automationDevelop, administer, and configure web-based software and systemsManage system integration across web servicesMaintain current knowledge of prevalent systems across customer vertica...