Found Description
Position Summary
Join STERIS as an IT Site Technician. This is an excellent opportunity to join a growing company while continuing to build your IT support skills. You will be providing level one help desk support to employees onsite, building computers, setting up and supporting a variety of printers, and participating in automation projects. The position is onsite five days a week.
What You'll Do
- Receive, document, categorize, and follow up on service requests and incident reports using the appropriate tools (ticketing platform, instant messaging, voicemail, and in‑person), in accordance with company policies. Refer issues to the appropriate resource when necessary.
- Prepare user workstations and technological tools: configuration, user account creation, setup of shared resources, and assignment of access rights according to defined needs.
- Provide support for PCs, Teams (IP telephony), printers, photocopiers, network access, ...