Found Description
Role
First class End User Computing support with elements of Infrastructure skills across global sites
Responsibilities- Develop and interweave best practices throughout all services
- Take ownership for End User issues, queries and requests
- Deploy and support desktops, laptops, printers, iPhones, iPads, VOIP phone and any other authorized peripherals
- Document all services, processes and best practices
- Manage vendors who provide supporting services
- Purchase, installation, configuration and support of all related hardware
- Configuration and maintenance of virtual infrastructure
- Manage retention policies and user data recovery
- Manage quotes, invoices and purchase orders
Required Technology Experience:
- Windows 11, macOS
- Microsoft 365 / Azure / Entra
- Apple iPhone / iPad / Apple TV
- AV Equipment (Video Co...