IT Service & SLA Coordinator - On-site in Cagayan de Oro

AlphaTech is seeking an IT Operations Coordinator to oversee day-to-day IT services across its affiliated companies, ensuring smooth delivery and business continuity.

You will monitor incident queues, track SLAs, and coordinate with internal technical teams and clients to resolve infrastructure issues swiftly.

The ideal candidate has 2–3 years in IT support or operations, strong leadership, and familiarity with Odoo is a plus.