IT - Service Now Tech Lead

<div><br /> <b>Job Description: </b><b>Role Summary</b><br /> <b>ServiceNow CSM Technical Lead</b> will lead the technical design, configuration, and development of ServiceNow Customer Service Management (CSM) solutions. This role requires strong hands-on expertise, team leadership, and the ability to translate business requirements into scalable ServiceNow implementations while following platform best practices.<br /> ________________________________________<br /> <b>Key Responsibilities<br /> Technical Leadership & Delivery</b><br /> Lead end-to-end technical delivery of ServiceNow CSM implementations.<br /> Translate functional requirements into detailed technical designs and configurations.<br /> Own hands-on development and customization activities.<br /> Review code and configurations to ensure adherence to ServiceNow best practices and standards.<br ...