IT Service Manager (ITSM) (Arabic Speaker)

IT Service Manager (Arabic Speaker) Location: Riyadh, Saudi Arabia Employment Type: Full-Time Experience Required: 5+ Years Industry: Information Technology / Managed Services / Digital Transformation About the Role We are seeking an experienced and proactive IT Service Manager (Arabic Speaker) to join our team in Riyadh.

The successful candidate will be responsible for leading IT Service Management functions, including Incident Management, Problem Management, Continuous Service Improvement, Risk Management, and IT Service Continuity.

This role requires a strong understanding of ITIL best practices, excellent stakeholder management skills, and the ability to drive service excellence across a complex IT environment.

The candidate will work closely with internal teams, clients, and senior leadership to ensure high-quality IT service delivery while minimizing operational disruptions.

Key Responsibilities Service Management Lead and manage Inciden...