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IT Service Manager (gn) full-time / part -time (hybrid)

DKV Mobility

Ratingen, North Rhine-Westphalia, Germany Full-time July 08, 2026
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Found Description

What you can expect

  • You take ownership of IT service management in line with ITIL principles and ensure the effective implementation of IT governance for the company-wide risk assessment platform.
  • You develop and maintain service catalogs, SLAs, KPIs, and process documentation while overseeing the monitoring and operation of key applications and services, including Azure, Azure Functions, Azure ML, and Snowflake.
  •  You manage and optimize relationships with external data providers, support the definition and procurement of new services, and contribute to the selection of new service providers.
  • You lead the resolution of IT incidents and coordinate the rapid restoration of business operations by efficiently directing activities across application and infrastructure service delivery teams.
  • You collaborate closely with development teams, external partners, and other stakeholders to coordinate IT-related process improvements and system enhancements...

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    Submit your application for IT Service Manager (gn) full-time / part -time (hybrid) at DKV Mobility

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    Found Details

    LocationRatingen, North Rhine-Westphalia
    CountryGermany
    TypeFull-time
    CategoryOperations Specialties Managers
    PostedJuly 08, 2026

    About DKV Mobility

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    DKV Mobility

    Ratingen, Germany

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