IT Service Desk Team Lead: Elevate SLAs & Customer Support

Getronics in Kuala Lumpur is seeking an experienced IT Service Desk Team Manager to lead the team, ensuring high-quality service delivery and efficient incident management. The ideal candidate will have a Bachelor's in IT and ITIL certification.

This role involves managing performance, mentoring team members, and driving continuous improvements. Leadership and strong problem-solving skills are essential for success.