IT Service Desk & Support Analyst

Link-Worldwide is seeking a skilled IT support professional in Valle de Chalco Solidaridad, Mexico. The role involves providing 1st and 2nd level help desk support and managing IT incidents using Service-Now tools.

Candidates should possess a Bachelor's degree in Computer Science or related field and have at least 3 years of experience in customer support within a corporate environment. Strong interpersonal skills and problem-solving abilities are essential for success in this position.