IT Service Desk Pro — First‑Line Tech Support

Oportun Inc. is seeking an IT Service Desk Agent to be the first point of contact for internal users needing technical support. This role involves troubleshooting Tier 1 issues, maintaining high customer service standards, and ensuring smooth IT operations within the company.

The ideal candidate should have 1–3 years of IT support experience and be proficient in both English and Spanish. This position requires good problem-solving skills and the ability to communicate effectively under pressure.