Found Description
About the Role
Closing Date: Sunday 1 March 2026
- Inclusive workplace culture
- Situated at the foot of the Aussie Alps and on the banks of the mighty Murray River
- Albury Wodonga's lifestyle is one you can afford to enjoy!
The Service Desk Officer onsite at Wodonga will be a valued member of the IT team responsible for providing the first point of contact for AWH staff providing 1st level customer service support to incidents and requests while ensuring a high level of professionalism and within the agreed service level targets. The role oversees the requests and incident until completion and maintains an open communication channel between the requester and the technical support teams.
• Degree or Certificate 3 in Information Technology or related field, or currently studying or equivalent industry experience
• Knowledge of ITIL Framework
• Strong problem-solving capabi...
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