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It Service Desk Lead: People, Process & Performance

Capgemini

aguascalientes, aguascalientes, Mexico Full-time June 17, 2026

Found Description

Capgemini is seeking a Technical Support Leader in Aguascalientes, Mexico, responsible for managing the Technical Support team.The role includes ensuring the Service Desk operates efficiently and meets agreed service levels, while promoting continuous improvement.The ideal candidate should have solid technical support knowledge, excellent leadership skills, and be able to communicate effectively in technical English.
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