IT Service Desk Coordinator: SLA & Incident Management

Inbox Business Technologies in Islamabad is seeking a proactive Technical Support Officer to manage daily IT support operations. You will act as the central coordination point between end-users, technical teams, and vendors, ensuring timely issue resolution.

The ideal candidate has 1-3 years of IT support experience and a Bachelor's degree in Computer Science or IT. Familiarity with ITSM tools like Jira Service Management is essential.