IT Service Desk Analyst — Issue Solver & User Support

QBE Insurance Group is seeking an IT Service Desk Analyst in Manila, Philippines, to deliver exceptional customer service and technical support to internal and external users. This role involves handling IT Service Desk activities such as incident management and troubleshooting end-user issues.

The ideal candidate will possess a Tertiary Degree, have prior experience in IT Help Desk, and be able to work in shifting schedules. Join us to help improve IT service management processes and provide excellent customer support.