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IT Service Desk Analyst: Elevate End-User Support

Recruitify_HR

taguig, metro manila, Philippines Full-time June 19, 2026

Found Description

  • Provide first-line support for IT service requests and incidents.
  • Analyze and resolve technical issues for end-users efficiently.
  • Document and track issues in the service management system for audits and reporting.
  • Collaborate with IT teams to improve service delivery and user experience.
  • Assist in the development and training of team members on new technologies.
Description
  • Provide first-line support for IT service requests and incidents.
  • Analyze and resolve technical issues for end-users efficiently.
  • Document and track issues in the service management system for audits and reporting.
  • Collaborate with IT teams to improve service delivery and user experience.
  • Assist in the development and training of team members on new technologies.
Requirements
  • Educational Qualifications: Bachelors degree in Information Technology or a rel...

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