IT Service Design and Transition Manager

Just imagine your future with us… At Aurecon we see the future through a very different lens.

What will you do?

This role will be responsible for the design of new or changed services introduction into the live environment. Accountable for the transition of all aspects of service change deriving from projects, from the stage where it is owned fully by a project team, through transition to service management, where business as-usual services are delivered by the support groups. This role will work closely with the project teams and the operations team (service owners, service delivery manager, L1/L2 support teams, change management and the infrastructure teams).

• Responsible for the design and transition of new and changed services and the many aspects required to deliver services effectively such as processes, architectures, and tools.
• Ensure services are designed and transitioned to meet stakeholder expectations for quality, cost, and timeline...