IT Service Delivery & Business Analysis Lead

Intellect Minds Pte Ltd in Singapore seeks a Service Delivery Lead / Business Analyst Lead to oversee IT service delivery and enterprise application analysis. You will bridge business and IT, drive requirements, process improvements, and solution delivery while ensuring SLA compliance.

Lead end-to-end requirements gathering, UAT planning, and application support for ERP, CRM, HRMS, Finance, and Supply Chain systems. You will mentor teams and drive governance and KPI reporting.