IT Senior Support Engineer (Santiago)

The Pepperstone story began in 2010. We have experience trading the world’s markets and we describe ourselves as a place for the curious and the driven. As a transformative global fintech, we are digital, nimble, connected, and united in our vision to create a better way to trade.

The Senior IT Support Engineer is a skilled technical specialist responsible for delivering support, up to and including advanced tier‑2, to Pepperstone’s global user base. This role resolves complex issues, identifies patterns and root causes, and drives improvements that enhance the stability, security and reliability of our IT services.

Operating with a high degree of autonomy, the Senior IT Support Engineer plays a critical role in regions where they may be the primary IT presence. They act as an escalation point and take ownership of local IT service delivery, support regional infrastructure and ensure seamless alignment and integration with globa...