IT Security Coordinator at CAA SCO

Enhance your IT skills with CAA SCO as an IT Security Coordinator in Thornhill, Ontario. This fixed-term role supports clients through technical issue resolution and incident management.
The IT Security Coordinator role is crucial for delivering top-notch technical support within a customer-focused IT environment. Applicants should possess a diploma in computer science or information technology, along with two years of customer service experience. Strong analytical skills and knowledge of network security will drive success in this position.
Key Responsibilities:
• Provide technical support via phone and self-service portal
• Handle incidents and troubleshoot technical issues
• Assist with hardware/software support and education
• Monitor System Center alerts and document procedures
• Participate in various management-assigned projects
Requirements:
• Diploma in computer science or Information Technology
• Minimum of two years IT customer service experienc...