IT Process Engineer I: Change, Incident & Process Optimization

Jabil is seeking an IT Process Engineer I to formalize IT processes around change, configuration, incident, and problem management. The role focuses on service level management and the SDLC, using ITIL as a framework.

You will handle day-to-day operations to ensure the process runs as designed and drive continuous improvement. Responsibilities include assessing changes in the production environment, minimizing disruption, identifying root causes of incidents, and developing efficient process