IT Process Engineer I: Change & Incident Management

Link-Worldwide is seeking an IT Process Engineer I in Mexico, Coahuila, Guerrero. This role involves formalizing IT processes such as change, configuration, incident, and problem management, ensuring they function efficiently and comply with necessary standards.

Your responsibilities include managing change assessments, minimizing service disruptions, and ensuring process compliance with audits. Ideal candidates will contribute to the design and implementation of effective service strategies.