IT Problem Manager — Proactive Incident Reduction

viondata partners pte. ltd. is seeking an IT Problem Manager in Singapore to oversee the complete Problem Management process. Candidates should have over 7 years of IT service management experience, with a focus on problem management and ITIL 4 certification.

The role requires strong analytical skills and proficiency with data analysis tools such as Power BI, Tableau, or Excel. The ideal candidate will work closely with technical teams to implement preventive measures and reduce incident volumes.