IT Operations Senior Technician - Desktop & Telephony Lead

Concentrix in Makati is seeking a Sr. Technical Representative to support IT operations by resolving computer, telephone, and network issues. The role involves troubleshooting complex problems, assisting end users, and maintaining equipment.

The ideal candidate should have experience with telephony support, hardware upgrades, and network services. This position requires strong problem-solving skills and the ability to work independently while providing on-call technical support.