Found Description
Responsibilities
- Managing incidents and that they are logged and resolved
- Managing projects and producing reports
- Support problem and incident management processes
- Manage and plan data centre and related applications
- Manage and plan for business continuity
- Maintain third‑party, internal customer and service level agreements
- Ensure that all service level agreements are adhered to
- Assess security, governance and policies against prescribed frameworks
- Manage ICT assets and infrastructure
- Provide regular management reports
- Manage ICT support team and provide team members with clear performance standards
Education
Masters NQF 9 or higher
Qualifications
What will give you an advantage: TOGAF, COBIT, CGEIT, CISA, CISM, CISSP
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