IT Operations Manager

MatchBox is urgently seeking an IT Operations Manager for a 6-month contract (high probability of renewal) opportunity for our New Westminster based public sector client. This is a hybrid position (2x per week in office and 3 days remote)where candidates must be located in the lower mainland.  



Core Duties



The role is expected to support core technology operations and strategic initiatives through a range of operational, governance, and service management activities. Key areas of responsibility may include:

• Cross-functional engagement and stakeholder coordination


• Operational risk assessment and mitigation activities


• Oversight of enterprise technology platforms and operational services


• Service performance monitoring and process assurance


• Staff supervision, coaching, and resource coordination


• Third-party supplier and contract...