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IT Operations Lead (Makati)

HRTX

Makati, Metro Manila, Philippines full time July 17, 2026

Found Description

Work Setup: Monday to Friday, 9:00 AM - 6:00 PM; Full Onsite
Location: Makati
Industry: Events Industry

Key Responsibilities:

  • Oversee daily IT operations, ensuring timely resolution of hardware, software, network, and system-related issues while meeting established service levels.
  • Lead and support the IT team by managing workloads, providing coaching, monitoring performance, and fostering a high-performing work environment.
  • Maintain and support IT infrastructure, including servers, networks, Microsoft 365, Active Directory, cloud services, endpoint devices, and security systems to ensure reliability and business continuity.
  • Collaborate with internal stakeholders, vendors, and cross-functional teams to implement IT solutions, support system upgrades, and improve operational processes.
  • Manage IT documentation, asset inventory, software licensing, and technical r...

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