Found Description
iSoftStone, Inc. is seeking an IT Operations Engineer (L2) - Warehouse Operations to Join our Team in Melchor Ocampo, Méx., Mexico!
We are seeking an experienced IT Operations Engineer (L2) to support warehouse and office IT operations in Mexico City. This role is responsible for advanced technical troubleshooting, infrastructure support, network issue resolution, handheld device management, monitoring response, and operational optimization in a 24/7 warehouse environment.
The engineer will serve as the escalation point for complex IT issues and work closely with warehouse operations, vendors, and regional IT teams to ensure stable and efficient IT services.
Responsibilities
- Provide advanced support for desktops, laptops, operating systems, office software, and warehouse applications.
- Troubleshoot hardware, software, system performance, and operating system issues.
- Support warehouse network connectivity, IP/DNS c...
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