IT Operations Consultant at CGI Toronto

Join CGI as a Senior FileNet IT Operations Consultant in Downtown Toronto. This hybrid role focuses on managing and optimizing IBM FileNet P8 environments.
In this essential position, you'll oversee daily operations, conduct system health checks, and troubleshoot incidents to ensure seamless performance. With your extensive experience managing upgrades, you'll engage closely with cross-functional teams to deliver exceptional IT support.
Key Responsibilities:
• Manage daily operations and maintenance of IBM FileNet P8
• Perform troubleshooting and root cause analysis on incidents
• Lead upgrades, patches, and migration activities
• Administer WebSphere Application Server and IBM Content Navigator
• Develop automation scripts using Shell or Python
Requirements:
• Minimum 8 years of IT operations experience
• 5 years of FileNet support expertise
• Proficient in Unix/Linux and WebSphere Application Server
• Robust incident management and diagnostic skill...