Found Description
Description
We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role you’ll provide Level 2 operational support for a large‑scale enterprise network environment and help maintain the stability, availability, and performance of business‑critical services.
What you’ll do
- Provide Level 2 support for enterprise network infrastructure
- Monitor, investigate, and respond to network incidents and service alerts
- Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments
- Support incident management and service restoration activities
- Perform problem determination and root‑cause identification across multiple network technologies
- Work closely with internal teams, clients, and vendors to resolve technical issues
- Use enterprise monitoring and diagnostic tools to assess network perf...
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