IT Operations Administrator - Remote at Hootsuite

Become an IT Operations Administrator with Hootsuite, where you’ll enhance IT support remotely. Engage in managing critical platforms and building automations for seamless operations.

In this role, you'll collaborate closely with the Global IT team to support their initiatives, acting as the go-to person for complex service desk issues. Your work will involve day-to-day administration of essential IT systems, with a focus on AI tool management and service delivery improvements. Mentoring junior staff will also be a key aspect of your responsibilities, fostering growth within the team.

Key Responsibilities:
• Serve as an escalation point for complex help desk issues
• Administer multiple IT platforms for seamless operations
• Build and configure hardware according to project needs
• Create efficient automated workflows and integrations
• Contribute to IT service maturity and documentation

Requirements:
• Over 3 y...