Found Description
IT Service Delivery Manager
Location: London
Salary: £50,000 - £57,000 + Benefits
An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London.
We're looking for a Service Delivery Manager with a strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients.
This is an excellent opportunity to join a successful MSP where you'll have the autonomy to improve service delivery, develop your team, and build long-term customer relationships.
Key Responsibilities
* Lead, mentor and develop the Service Delivery team.
* Manage the delivery of Managed Print and IT Managed Services.
* Ensure SLA and KPI performance targets are achieved.
* Act as the senior escalation point for customers and internal teams.
* Cond...
Location: London
Salary: £50,000 - £57,000 + Benefits
An exciting opportunity has arisen for an experienced IT Service Delivery Manager to join a growing Managed Service Provider (MSP) in London.
We're looking for a Service Delivery Manager with a strong background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients.
This is an excellent opportunity to join a successful MSP where you'll have the autonomy to improve service delivery, develop your team, and build long-term customer relationships.
Key Responsibilities
* Lead, mentor and develop the Service Delivery team.
* Manage the delivery of Managed Print and IT Managed Services.
* Ensure SLA and KPI performance targets are achieved.
* Act as the senior escalation point for customers and internal teams.
* Cond...