It Local Support (Ciudad Juárez)

Job description
Transformation happens here.
Come, be a part of our exciting journey!
Responsibilities
Resolve IT Onsite Cases, Escalations and business critical.
Review & Follow-up Cases onsite and remote with support and operations.
Liaise with other departments (Invoice Processing, T&E, Helpdesk, etc.) in order to resolve vendor's issues or doubts.
Perform administrative tasks related to functional job or assigned by direct Manager.
Action oriented, proactive and resourceful in solving problems.
Self-motivated and able to work to stretching deadlines, meet deadlines and work under pressure.
Qualifications
Strong Windows OS Knowledge.
Good understanding/knowledge of IT Tools.
Good level of MS Office - Word, Outlook, PowerPoint & Excel.
Excellent grammar skills in both English and Spanish.
Excellent communication skills - spoken & written.
Strong understanding of Accounting Processes & Procedures.
Work Details
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