Found Description
Axiom Technologies seeks an IT Infrastructure Support Engineer in Vancouver, British Columbia. This part-time role involves on-site support for desktop users, focusing on timely issue resolution.
With a minimum of 3 years' experience, you will be responsible for solving hardware and software problems while ensuring compliance with warranty and security standards. Your excellent customer service skills will play a critical role in maintaining satisfaction among end-users. This position includes troubleshooting, installation, and maintenance of desktops and related devices.
Key Responsibilities:
• Troubleshoot desktop hardware and software issues
• Manage and resolve customer support tickets proactively
• Act as a technical point of escalation for complex issues
• Comply with established desktop support practices
• Perform IT hardware deployments and desk-side support
Requirements:
• A+ certification and Cisco or Microsoft certification
• 3+ years of relevan...
With a minimum of 3 years' experience, you will be responsible for solving hardware and software problems while ensuring compliance with warranty and security standards. Your excellent customer service skills will play a critical role in maintaining satisfaction among end-users. This position includes troubleshooting, installation, and maintenance of desktops and related devices.
Key Responsibilities:
• Troubleshoot desktop hardware and software issues
• Manage and resolve customer support tickets proactively
• Act as a technical point of escalation for complex issues
• Comply with established desktop support practices
• Perform IT hardware deployments and desk-side support
Requirements:
• A+ certification and Cisco or Microsoft certification
• 3+ years of relevan...
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