IT Infrastructure Specialist at Goodness Me!

Drive IT excellence at Goodness Me! as an Infrastructure Specialist. This role focuses on supporting and optimizing critical IT systems while ensuring seamless operations.
As an IT Support & Infrastructure Specialist, you will be pivotal in maintaining the technology backbone of Goodness Me! Natural Food Market. You will handle a diverse range of IT support tasks, from troubleshooting issues to managing cloud platforms like MS Azure. The role combines direct support and infrastructure management to enhance retail operations across various locations.
Key Responsibilities:
• Triage and resolve helpdesk requests through various channels
• Support MS Azure cloud and Office 365 applications
• Ensure proper network configurations including VLANs and VPNs
• Oversee patch management and system upgrades
• Monitor security threats and ensure data integrity
Requirements:
• Post-secondary degree in Information Technology or equivalent
• 3+ years in IT support or infra...