IT Helpdesk Engineer – ServiceNow & VIP Support

ENCORA TECHNOLOGIES PTE. LTD. is seeking a dedicated IT Helpdesk professional in Singapore to support daily operations. The role emphasizes ServiceNow ticket management, VIP user support, and incident handling.

Key duties include onboarding new joiners, Leavers offboarding with asset collection, provisioning software and licenses, and managing VPN/Cloud PC requests with rapid learning and precise incident tracking.