IT Helpdesk Analyst: User-Focused Support

Schneider Electric is seeking an IT Support Center Analyst in Dubai to deliver frontline technical support, troubleshoot user issues, and collaborate with technical teams to resolve complex problems. You will document interactions and help drive improvements in service quality.

The role emphasizes customer-focused, collaborative problem-solving and ongoing learning within a supportive team culture. Dubai-based onsite position with opportunities for growth and mentorship.