Found Description
About the Role
As a CBRE Help Desk Analyst, you will be responsible for answering and documenting basic help desk calls related to specific software applications. This job is part of the D&T Support job function, providing technical support and solutions to internal users.
What You’ll Do
- Provide end‑user support for specific software applications and assist with simple hardware issues.
- Create new users and update user security access.
- Review servers and users to ensure that the systems are operational.
- Inform management of any general operational problems.
- Assist with conducting system maintenance on the network.
- Ensure software literature is up‑to‑date.
- Apply standard principles of troubleshooting with limited practical experience.
- Lead by example and model behaviors consistent with CBRE RISE values.
- Impact the quality of own work.
- Work within standardized ...