IT Helpdesk Agent (Level 1) — Grow in Tech Support

Link-Worldwide is seeking a Level 1 IT Service Helpdesk Agent to join their IT Support Services team in Mexico City. This role requires 2-3 years of experience in technical support, where you will assist users with hardware and software challenges.

The successful candidate will leverage strong troubleshooting skills to provide exceptional customer service as the first point of contact for technical issues. Opportunities for professional growth are available in a collaborative team environment.