Found Description
Job Description: Senior Systems Administrator – Jonas Software, Markham, ON.
Compensation & Role Details
- Expected Base Salary Range: $70,000 - $75,000 CAD.
- Role Type: New Role.
- AI Disclosure: AI may be used during the hiring process.
Responsibilities
- Maintain and develop new workstations and workstation builds.
- Manage end user system inventory, including system requirements, ordering, and systems replacement schedule.
- Administer and maintain end user accounts, permissions, and access rights.
- Manage the help desk Incident/Service processes which includes prioritizing, problem solving, categorizing and responding to service desk tickets and/or escalating as appropriate.
- Provide emergency on-call support utilizing technical skills.
- Provide effective verbal, written and interpersonal communication skills while overseeing help desk staff.
- Continue to seek customer-f...