IT Help Desk Support Specialist (Onsite) (Tijuana)

IT Help Desk Support Specialist

• Support multiple offices with IT, networking, and hardware setup
• Collaborate with corporate teams and senior management
• Manage multiple projects and assist in new location integrations
• Provide IT support across the organization
• Other duties as assigned

Requirements

• Fluent in English & Spanish
• Strong computer systems knowledge
• 1-3 years relevant experience; maximum of 5 years experience
• Associate’s Degree in IT or related field (new grads welcome!)
• Ability to work independently and in a team
• Knowledge of remote access, networking, Apple MDM, and PC setup
• Strong problem‑solving and critical‑thinking skills

Benefits

• IMSS 100%
• Vacation time off (after the first year)
• Christmas bonus
• Paid training
• Weekends off
• Mexican holidays off