IT Help Desk Supervisor: Lead Tech Support & Projects

Redial BPO is seeking an experienced IT Help Desk Supervisor in Tijuana to lead technical support teams and manage escalations. This role requires overseeing daily operations, network administration, and execution of IT projects.

The ideal candidate should have a bachelor’s degree in IT, 5+ years of experience in a leadership role, and strong technical skills in Windows, Linux, and network systems.

We offer professional growth, a dynamic work environment, and exposure to enterprise-level IT projects.