IT Help Desk Specialist: Fast, Friendly Tech Support

HCLTech is seeking an IT Support / Service Desk Analyst in Dubai responsible for providing first-line technical support to ensure timely resolution of IT incidents. You will troubleshoot and manage hardware, software, and network issues while adhering to high customer service standards.

The ideal candidate will have a degree in IT or a related field and at least 4 years of experience. Strong problem-solving skills and familiarity with ITSM tools are essential for success in this role.