IT Help Desk Intern: Windows/Mac, O365 & ITIL Skills

DigiPlus Interactive Corp is seeking an IT Support Specialist to provide on-site and remote support for corporate users. The ideal candidate will have helpdesk experience and a strong knowledge of Windows and MacOS environments.

Your role will involve ensuring that all IT issues are resolved within the agreed Service Level Agreement (SLA) and enhancing user satisfaction through high-quality service delivery.