IT Help Desk Engineer — Windows & Remote Support

Netcracker Technology is seeking an IT HelpDesk Engineer in Mexico City to provide technical support for PCs and peripherals, both on-site and via remote access. This role requires strong problem-solving skills, knowledge of Windows 11, and the ability to assist users effectively.

The ideal candidate will have a Bachelor’s degree in IT and relevant experience, with a focus on excellent customer service. Join us and be part of a team leading the way in digital transformation.